





Our easy 5-step process ensures you get exactly what you want, when you want it.
We'll craft your custom item with care and ship it directly to your door. Enjoy your unique creation!
Browse our selection of high-quality items and choose the perfect product for your customization needs.
Upload your own design or use our design tool to create a custom logo, text, or graphic for your product.
Preview how your design will look on the actual product and make any necessary adjustments before finalizing.
Complete your order with our secure checkout process and choose your preferred shipping method.
Our standard production time is 3-5 business days after your design is finalized. For rush orders, we offer expedited processing for an additional fee. Shipping times vary depending on your location and chosen shipping method.
We use high-quality polyester and rayon threads for our embroidery, which are both durable and vibrant. Our products are made from premium materials like canvas, twill, and durable synthetic fabrics depending on the product type.
Pricing depends on the product type, the size and complexity of your design, and the quantity ordered. Larger designs with more colors and stitches will cost more. Bulk orders qualify for volume discounts.
Yes! You can upload your own design or logo during the customization process. We recommend using high-resolution vector files (AI, EPS, SVG) for the best results. Our team will review your design and contact you if there are any issues.
Due to the custom nature of our products, we do not offer returns or exchanges unless there is a manufacturing defect. If you receive a defective item, please contact our customer service within 14 days of delivery with photos of the issue.
Custom embroidered tote bags for a major tech conference with company logo and event details.
Personalized pet bibs with embroidered names and cute designs for a luxury pet store chain.
Custom makeup bags with unique embroidered patterns for a popular beauty influencer's product line.
Premium luggage tags with elegant embroidery for a high-end travel accessories brand.
We want you to be completely satisfied with your purchase. Here's what you need to know about our shipping and return policies.
Please note: Custom orders may require additional processing time before shipping. You will receive a tracking number once your order has shipped.
We accept returns within 30 days of delivery for a full refund or exchange, provided the item is in its original condition with tags attached.
Customized items may be returned if they are defective or if there was an error in the customization process. Please contact our customer service within 7 days of delivery.
1. Contact our customer service to initiate a return
2. Print the return shipping label
3. Package the item securely
4. Ship it back to us
5. Once received, we'll process your refund or exchange within 3-5 business days
For return assistance, please contact us at support@patchuation.com or call (469) 790-0279.
5121 Collin Mckinney Pkwy, STE 500-115
McKinney, TX 75070
Phone: (469) 790-0279
General Inquiries: info@patchuation.com
Support: support@patchuation.com
Sales: sales@patchuation.com
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed